Frequently asked questions

US orders typically arrive within 4-10 business days. We ship from our fulfillment center in Colorado, so most orders move fast. International orders may take 2-5 business days via FedEx, depending on destination.

Shipping costs vary based on weight and destination. Domestic shipping starts at $5.50 for lightweight orders. Bundles and subscriptions include FREE shipping (because we're nice like that).

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.

Yes! Once your order ships, you'll receive a tracking number via email. You can monitor your package's journey in real-time.

We want you to love your ZUIKA supplements. If something's wrong—damaged, or defective—contact us within 30 days of delivery with a photo and description. We'll replace or refund it at our expense.

Submit a claim within 30 days of the estimated delivery date. We'll investigate and resolve it quickly.

We don't accept returns for buyer's remorse (sorry!). Our products are consumables, and we can't resell opened supplements. However, if there's a quality issue, we'll make it right.

If the address you provided is incorrect or incomplete and the package is returned to us, you'll be responsible for reshipment costs once we confirm the correct address.

Unclaimed shipments are returned to our facility. You'll be responsible for reshipment costs if you'd like us to send it again.

Subscribe to any ZUIKA product and save 10% on every order. You'll receive automatic shipments based on your selected frequency (monthly is most popular). Plus, free shipping on all subscription orders!